At James Fisher, we have a responsibility to our people, our customers and those in the communities in which we operate.
James Fisher is committed to ensuring that the Group is a great place to work by providing safe and meaningful work, empowering, and supporting our employees to deliver optimal quality for our customers, acknowledging and rewarding employee contribution to the Group’s success, and promoting employee wellbeing.
We extend this commitment to our local communities, conscious that our talent pool is fed by the local communities we operate in and that enhancing the lives of people in these communities will deliver benefits for James Fisher as well.
Our key people priorities
Our aim is to attract, develop, and retain a high performing workforce, and enhance people’s lives by ensuring equal access to opportunities, providing purposeful and safe work, and promoting our core values where we operate.
Our employees are our most important assets and are critical to the operation of our business. United by a common purpose and shared valued behaviours, their pioneering spirit, integrity, energy and resilience enable us to create value for all our stakeholders.
With James Fisher operations spread across six continents, our people are geographically dispersed and represent a multitude of cultures. We will continue to develop and build upon a culture which allows them to use their skills and to develop career paths for realising their potential.
We are committed to ensuring that sustainability is at the heart of everything we do, and nothing is more important than keeping our employees and service users safe in all their activities.
We aim to build a foundation for success across the business by empowering our people to grow and drive performance. We aim to ensure our people are provided with experiences, through mentoring and secondment opportunities and participation in activities which fall outside their day-to-day roles and we believe this is crucial in retaining top talent.
Progress in 2022:
During 2022, we focused our efforts on implementing and driving change across three themes:
- Employee engagement
- Talent management
Our 2023 priorities include:
- Identifying our high potential
- Retaining our top talent
- Developing our employees
Diversity and inclusion
Our mission is to cultivate a working environment where everyone knows they belong, where our people are comfortable with sharing their perspectives and experiences without fear of recrimination, uniqueness is embraced, and equal pay and access to opportunity exist for people of all backgrounds, personalities and abilities. With a diverse workforce and an inclusive work environment, we are better able to harness the wealth of ideas that will drive our success.
Our commitment to equality, diversity and inclusion extends beyond our own workforce. We aim to benefit and positively influence the communities where we live and work through proactive engagement, employing local people, contributing to local economies, and investing in local supply chains.
Progress on diversity and inclusion in 2022:
There was significant progress through 2022 due to improvements made to our learning and development, internal recruitment documentation and exit interview procedures that help to strengthen equity, diversity and inclusion (ED&I) throughout the employee lifecyle.
2022 also saw the launch of our first annual ED&I survey, developed in conjunction with Gallup.
Key objectives for 2023:
- Increase ED&I survey response rate from 55%
- Build on our ED&I overall index score of 4.03
- Support STEM initiatives
Health, safety and security
Our overarching goal is to maintain the health and safety of our employees, contractors, suppliers and customers at all times.
We want people to return to their homes, families, and friends every day and safely. This is the inspiration for our “goal zero” incidents vision. To embed the right mindset and realise this vision, we will invest our efforts in three areas: policy development, education, and engagement.
Progress on health, safety and security in 2022:
- Executive leaders continue to increase the level of awareness and focus on health and safety
- Group Safety Forum has, and continues, to share best practice, and improve root cause analysis
- Group HSEQ leader appointed to improve the HSEQ performance and the adoption of best practice frameworks, processes, and standards across the Group
How we will deliver against targets in 2023:
The Health, Safety and Security (HS&S) focus area will be led through our Business Excellence team. The Safety Forum supports a Group-wide commitment to a positive, collaborative culture that focuses on people empowerment while developing and deploying business critical standards, policies, procedures, and systems, ensuring compliance through monitoring.
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