Winter 2018

Under the surface with: Catriona Johnston

We meet Catriona Johnston, global accounts manager with Return To Scene who is tasked with expanding R2S regionally across the Americas and beyond.

Tell us a bit about yourself

I was born and brought up in Glasgow, Scotland, went to University in Aberdeen (studying biomedical sciences) and spent the early part of my career working there, but I have travelled widely, and since 2014 I’ve been permanently based in Houston, Texas with Return To Scene Ltd.

I thrive on challenges, and outside of work adrenaline sports are my passion – whether it’s scuba diving (including diving with great white sharks, albeit in a cage), bungee jumping, sky-diving, snowboarding, white-water rafting, kite-surfing or kickboxing, while travelling to 38 different countries to get my fix. If there’s a danger disclaimer to sign, I’m up for it!

How did you come to join the James Fisher group?

I’ve had an eclectic career path spanning customer service and scientific based roles (including pharmaceuticals). After a time spent working as regional manager for a weather data visualisation software business, my combination of skills, training, and travel experience came together when I joined Return To Scene in 2012.

R2S is our flagship software, an asset visualisation technology which provides a navigable, visual (usually photographic) interface for multi-source, complex data. The team was confident the product could completely transform operations and maintenance for the oil and gas industry, so I was brought in as international business manager with a brief to expand that message worldwide.

Tell us a bit about your job?

Within weeks of arriving at Return To Scene I found myself in the US presenting the concept of R2S to the IT board of BP. The growth of the business with global clients there led to the setting up of an office in Houston.

Now, as global accounts manager, the biggest part of my job is looking after our multi-region clients, like BP, and working across every region where these clients have assets. I’m both extending those relationships (having recently returned from working with a client in Indonesia) and project managing other projects too.

The job brings together key aspects of my customer service background (as it requires me to consultatively help solve problems and build successful partnerships), my science and digital data knowledge (allowing me to understand and apply complex technologies and explain intricate concepts), and international experience, often communicating with people for whom English is not their first language.

It’s as if my eclectic range of work and life experiences have now come together in a perfect storm for this role.

What do you enjoy most about your job?

R2S has revolutionised the energy industry by enabling clients to visualise their offshore assets accurately without the need for multiple site visits. It’s been amazing to have the chance to introduce such an innovative solution to an industry that never knew such capability existed. It is hugely satisfying to be able to secure large contracts for the group, to be involved in hands-on consultancy with our clients, and to be able to deliver cutting-edge solutions to meet our clients’ specific needs.

Working collaboratively as part of the James Fisher group enables us to create truly unique combinations of products and services, and I’m excited about how we can further grow these joint projects.

What does the future hold?

I will continue to expand our digital solutions across our global energy clients, and regionally in North and South America. I’m very excited by the ever-expanding potential for R2S worldwide, and the opportunities that can be achieved by combining the James Fisher group capabilities. I’m looking forward to this journey in the James Fisher family, and taking on the challenge.

 

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