Technical Sales Support

Job Details

Strainstall
Business development and sales
Permanent
Cowes, UK
High School
December 8, 2016

 

Job purpose:

  • Provide the external and internal sales teams with technical support, liaise with engineering, production, procurement etc. to be able to establish a solution with costing and lead times.
  • Produce a quotation or commercial and technical proposal for forwarding to the customer.

Job role and responsibilities:

  • Ensure that the external and internal sales teams are supported with information and where appropriate coordinate getting quotations put together in a timely manner.
  • Liaise with the customer to understand their requirements where necessary.
  • Work with the production / engineering and procurement departments to establish a solution that is fully costed with a lead time.
  • Generate a quotation or commercial and technical proposals and tenders
  • Forward the quotation to the appropriate sales team or customer directly as applicable
  • Work with the Sales team, agent and client to close the order
  • Support Customer Services function as appropriate with regards to resolving any commercial or technical issues
  • Ensure sales database is updated as appropriate
  • Undertake any reasonable duties specified by the Management Team when required.

Required experience:

  • Technical/ engineering understanding
  • IT Literate – Word, Excel, Sage, CRM

Behaviours and values:

  • Highly organised
  • Attention to detail
  • Excellent customer service and sales skills
  • Ability to work under pressure
  • Ability to work on own initiative
  • Willing to learn and develop knowledge and skills

Qualifications:

  • Knowledge of load monitoring equipment or a background in an engineering / technical company would be a distinct advantage.
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