Sales and Operations Coordinator

Job Details

Fendercare Marine
Business development and sales Logistics Operations
Seething, UK
Some College
February 2, 2017


Job Purpose

Having the responsibility of overseeing the contractual and financial delivery of each STS project operation.

Responsibilities / Commitments

  • Oversee and co-ordinate ROW ship-to-ship operations worldwide to ensure maximum business potential, this will include the scheduling of vessels / equipment and personnel
  • Ensure operations are in compliance with the company STS Operations procedures manual for all project operations
  • Ensuring enquiries are hastened, and followed up to completion in accordance with company policy
  • Out of Hours work – providing cover worldwide on the operations desk on a 365/24/7 basis, including public holidays as part of the on-call rota, as often as 1 week in 3 and sometimes 2 weeks back to back.
  • Ensure overdue sales payments are promptly chased with the client by all staff
  • Out of Hours work – provide cover worldwide on the operations desk on a 24/7 basis, including public holidays as part of the on-call rota, as often as 1 in 3 and sometimes 2 weeks back to back
  • Establishing good working relationships with all clients and suppliers
  • Carry out sales visits as required and do all things possible to assist the continuing growth of the Company
  • Carry out all work in accordance with the company Health, Safety, Environmental and Quality systems
  • Undertake any other duties of a reasonable nature as required by management
  • Handle and oversee client enquiries to ensuring formal offers are carried out in a timely, accurate and efficient manner, ensuring high margins are maximised and unharnessed wherever possible
  • Monitor and ensure all operations are carried out whilst ensuring maximum profitability
  • Accurately raise sales invoices, ensuring maximum profitability and margins are gained
  • Scrutinize supplier invoices ensuring accuracy, so that company cost exposure is limited as much as possible
  • Ensure best use of all equipment to maximise utilization and profitability across the base network
  • Actively participate in performance reviews (appraisals), and training programs where necessary

Knowledge / Skills / Behaviours

  • Operational and logistic focused
  • Good job costing, quoting and invoicing performance
  • Precise turnover and margin management
  • Focus and understanding of the importance of month end procedures
  • Excellent customer service
  • Ability to handle high pressure, intense situations and handle them calmly
  • Effectively following up new business leads
  • Excellent written and verbal communication skills
  • Knowledge of offshore oil & gas market
  • Excellent reporting skills on sales and general conditions within office environment
  • Team building qualities and excellent inter personal skills
  • Business acumen
  • Able to work under own initiative and adapt to changing situations
  • Flexibility to travel to all worldwide locations as required, often at short notice.